Returns & Refunds Policy
Returns may be considered upon delivery by Melimelo Trading Ltd and subject to the following conditions:
– If the Customer notes that the delivery package is not sealed or is damaged at the time of delivery.
 – If an out of box failure is noted for the particular product upon testing at time of delivery.
 – If there is a mismatch between the product ordered and the delivered one.
 – For the conditions mentioned above:
 – The Customer must not accept delivery and must immediately return the product(s) to the Melimelo Trading Ltd Delivery Staff.
– The Customer understands that the second delivery depends on stock availability, and where stock is available, the product will be delivered to the Customer within 3 Business Day.
After delivery, the Customer must notify Melimelo Trading Ltd as soon as reasonably possible once he becomes aware of any defect in the operation of a product by calling on 54881188. Any request for return will be considered solely based on the warranty conditions attached to the product including the following conditions:
– The Customer must present the Invoice, and/or the Transaction Receipt and identification details (National ID or Passport).
Goods once sold are not exchangeable and non-refundable.